1. Premises and scope of application

These general conditions of sale (hereinafter the “General Conditions”) govern the online purchase of Peroni Products s.r.l. (hereinafter “Products”) carried out through the e-commerce site (hereinafter the “Site”) by users qualifying as “Consumers”.

The Site is owned by Peroni Products s.r.l., current in Varese, via Ca’ Bassa nr. 15, tax code, VAT number and registration number in the Varese Company Register no. 02890240126, REA number 299399 (hereinafter “Peroni Products”).

For any need or request for information, as well as for any delivery right and / or related to the purchase of the Products – including any requests, requests, requests concerning the purchase and exercise of withdrawal, etc. – it is possible to contact the Seller, according to the methods indicated on the Site or at the following addresses:

  • by email to the address:
  • by fax to the number: +390332265943
  • by phone to the number: +390332264142
  • via mail to the address: via Ca’ Bassa, 15, 21100 Varese (VA)

2. Orders

Orders will be fulfilled only after our approval, which may be implicit, with the fulfilling of the order, or explicit with our written confirmation. Goods offered with prompt shipment or delivery are always understood to include the clause «based on time and barring prior sale». Orders are always fulfilled, independently of the amount ordered, in standard packaging or multiples of the same. Should the customer desire packaging in amounts different from the standard the goods will be prepared as requested, but without quantity discounts and additional handling expenses will be charged. Should the customer fail to collect the goods ordered, we may, on our part, demand that the contract be respected or canceled. In the latter case, the customer will be charged 20% of the amount of the goods as a penalty.

3. Prices

Prices refer to goods produced and delivered the customer’s warehouse and include packing, postage, transportation, insurance, VAT and all other shipping expenses. The prices displayed on the price-list have the same validity as the list itself. Prices given on our verbal or written offers are not valid for more than 30 calendar days and may be limited to a shorter period specified by us at the moment of ordering. In any case, the prices displayed or stated may be subject to change without advance notice, due to sudden variations in the cost of raw materials, production or labour costs with regard to the items we produce, or in the exchange rate of our currency with regard to the products which we market and/or import. For this reason, customers should ask for updated prices when ordering.

4. Payments

Payments must be made by bank transfer to the IBAN indicated and within the terms indicated in the order. Disputes of any sort do not give right to the postponement or modification of the terms of payment agreed upon.

5. Interest on arrears

Failure to respect the terms of payment stated on the invoice will be considered sufficient grounds for requesting arrears payment, without further notice. The period of arrears will thus be calculated starting from the day following the agreed payment deadline and ending the moment we receive payment of the amount owed us. The interest rate applied will be that of bank interest rates for withdrawals on outstanding accounts, as applied at the moment of the arrears. Charging interest on arrears will not influence any decision we may make regarding deferral in fulfilling the order until delayed payments have been received. A single unpaid invoice will be considered grounds for deferring deliveries of orders, including those already planned, and future payments will be made cash on delivery.

6. Delivery

The terms of delivery are not absolute and must be intended as approximate. In the case of fortuitous events or overpowering circumstances (including war, mobilization or requisition) we reserve the right to cancel all or part of our orders without possibility for the customer to claim damages whatsoever. Breakdown of machinery, interruptions or limitations in the supply of electrical energy or gas, delays or insufficiency in transportation or railway cars, or any accidental event the cause of which cannot be attributed to us, will be considered a fortuitous event or overpowering circumstances.

7. Shipping

Goods are always shipped at the customer’s risk. We decline all responsibility, including that for goods sold ex destination. It is the duty of the customer to check the condition of the boxes before collecting them, pointing out to the person in charge any differences in weight or any damage observed. Insurance, if any, will be at the customer’s expense and must be explicitly requested in the order. Should the customer fail to provide shipping instructions, we will act on our own initiative in the best interests of the customer, but with no responsibility regarding fees and the means of transport selected.

8. Claims and returned goods

Any complaints relating to the state of the packaging, quantity, number or external characteristics of the Products (apparent defects) must be notified to Peroni Products by one of the means of communication listed in point 1, under penalty of forfeiture, within 7 days from the date of receipt. of the goods. Any complaints relating to defects that cannot be identified through a diligent check upon receipt of the goods (hidden defects) must be notified by one of the means of communication listed in point 1, within 7 days from the date of delivery. It is understood that any complaints or disputes do not entitle the Buyer to suspend or in any case delay payments for the disputed Products, nor for other supplies. For no reason, regularly ordered goods will be accepted for return, without our written authorization. Complaints will not be accepted after 7 days from receipt of goods.

9. Guarantee

We guarantee our products against factory defects. Our responsibility, however, is limited to the replacement, free of charge, of parts made or marketed by us, providing that they have not been modified, tampered with or used in an improper way. We do not accept responsibility for any consequence and/or damage deriving from the goods supplied, including: labour costs for disassembling and/or assembling, selection costs, costs for the purchase of complementary parts and cost for production interruptions. The features, performance, weights and measurements indicated in the catalogues are understood to be entirely indicative and approximate and may vary without advance notice. For materials made by us, our guarantee is offered with all the limitations, as expressed above, or those imposed by our suppliers, save for special agreements made at the time of ordering.

10. Competent court

The Law Court of Varese, Italy, is the reference for all legal disputes.


Latest update: August 2021